A couple of weeks again I shared one in every of our newest buyer tales on Trident Technical School. In case you overlooked that weblog, I’d counsel checking it out, however In case you are restricted on time and simply need the most recent tale, then let’s speak about Puntonet. That is every other nice tale that highlights how consumers like Puntonet are succeeding with lend a hand from CX.
Puntonet, a telecommunications and IT services and products corporate headquartered in Quito, Ecuador, collaborated with Cisco Services and products to optimize its community so subscribers had get right of entry to to rapid, dependable, and safe web services and products. Let’s pay attention immediately from Roberto Falconi Cardona, Leader Generation Officer (CTO) of Puntonet S.A on how that collaboration labored.
As you noticed within the video, Roberto is at the beginning from a extra rural house however moved clear of friends and family for paintings. To reach a technical box then, he had no selection however to relocate to the place era supported the activity he sought after to do.
Now, alternatively, Puntonet, with lend a hand from Cisco Services and products, helps increase get right of entry to to high-performing networking to each companies and home consumers during Ecuador. They’re connecting the extra rural spaces in order that sooner or later, any individual like Roberto gained’t have to transport away to have get right of entry to to connectivity and therefore, paintings.
On the identical time, Puntonet has reinforced the protection of its community around the board, so operating remotely, or undertaking monetary transactions is a lot more safe.
Cisco helped ensure that the era improve went easily by way of offering possibility mitigation and design evaluate services and products. On most sensible of that collaboration, Cisco Services and products used to be additionally in a position to lend a hand with an amazing collection of handbook duties as a result of an over the top collection of community drawback logs. This freed up Puntonet to concentrate on technique.
I will move on, however I urge you to learn the total Puntonet tale, “Puntonet modernizes community to boost up expansion” on our Buyer Tales Index . It’s a super tale and an out of this world instance of the way era, and Cisco Services and products, mix to modify the path of commercial and impact how folks have interaction with the sector, even outdoor a significant town. It’s additionally a super have a look at how any individual like Roberto is guiding era to offer extra alternatives for the following technology.
Once more, we’re frequently highlighting the successes of our consumers. For all of the most up-to-date updates, please discuss with our Buyer Tales Index – a catalog of news highlighting how Cisco services and products consumers are remodeling and innovating to power affect of their organizations and the world over. Don’t fear, I’ll stay bringing you decided on ones to my weblog as neatly.
Extra importantly, if you wish to percentage your personal buyer tale, connect to us at cxcustomerstories@cisco.com. We’d love to listen to from you. Keep tuned and apply @CiscoCX on X for extra CX updates.
Don’t have a tale to inform simply but? Our workforce will let you construct it, along side your community. Simply tell us and we will be able to lend a hand rejoice your good fortune.
Proportion: