We pay attention you loud and transparent! You requested us to simplify our equipment much more, come up with extra flexibility, beef up get entry to to APIs and our Technical Help Middle (TAC), and create alternatives so that you can upload specialised price – particularly as we transition to a device and as-a-service paradigm.
You ask, and we paintings laborious to ship!
At Spouse Summit nowadays I introduced that we’re integrating Cisco Lifecycle Benefit into Cisco PX Cloud and freeing Spouse Complex Beef up for Controlled Services and products Suppliers.
Cisco Spouse Complex Beef up
Cisco Spouse Complex Beef up will permit Controlled Services and products Suppliers (MSPs) to ship premium-level reinforce with the additional advantage of guided get entry to to API integrations that construct on MSPs’ personal particular person current products and services.
Spouse Complex Beef up is a provider that strikes Cisco companions who’re that specialize in a controlled products and services path to marketplace from analog to true-digital reinforce.
With well timed, scalable automatic syncing on all circumstances, Spouse Complex Beef up provides speedy electronic mirroring of all drawback tickets opened via the spouse and quicker, prioritized get entry to to mavens in Cisco’s TAC – an international group that gives around-the-clock, award-winning technical reinforce products and services on-line and over the telephone.
This resolution permits MSPs to have quicker get entry to to the correct sources inside of Cisco TAC, get entry to to Cisco automation and AI by means of the smart-bonded electronic interface, and leverage APIs (which give insights and telemetry) so as to create new differentiated products and services in a brand new outcome-based provider fashion.
Cisco Lifecycle Benefit / PX Cloud Integration
We’re integrating Cisco Lifecycle Benefit into Cisco PX Cloud, to scale back what number of equipment companions wish to have a complete view of a buyer’s lifecycle knowledge thru a unmarried pane of glass.
300 plus companions who have already got Cisco PX Cloud get entry to now be capable of have a look at Cisco Lifecycle Benefit knowledge, getting access to the similar knowledge by means of the cloud to digitally scale.
Thru this integration, companions will have the ability to get entry to Cisco a co-branded electronic buyer engagement.
I’m happy with how some distance our crew has are available responding in your requests – and as all the time, there may be extra to return to set you up for luck – so we recognize your endured comments. As a result of we’re larger in combination!
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